Return warranty policy

1. Yêu cầu chung

You need to check the goods carefully before receiving the goods. Item is delivered 100% brand new and with warranty logo stickers. The warranty period is in accordance with the manufacturer's warranty provisions.

Goods when customers request to import, exchange, return must comply with the warranty regulations, or the company's sales policy.

2. Lý do chấp nhận đổi trả

The product has lost its seal, is delivered with the wrong quantity, information and model compared to the order.

The product is damaged due to a manufacturer's fault (error in design, content, difference from the manufacturer's published quality standards).

3. Điều kiện đổi trả

The product is intact, full of labels, in its original packaging, sealed according to its original specifications (except in cases where the product is defective or damaged during transportation). Notify the switchboard via phone number 0263.3636509 as soon as the product is faulty so that the company can handle it as soon as possible.

4. Thời gian đổi trả

During the working time according to the company's regulations. The return time is scheduled by the company and notified specifically to the customer after fully confirming the correct information about the defective product.